At CharmPosh.com CHARMPOSH®, every product is created and curated with the utmost care and attention to detail. Because our offerings often include custom elements, specialty wrapping, and limited-edition pieces, all sales are considered final. We do not offer refunds.
This policy allows us to ensure that each item maintains the integrity, quality, and exclusivity that our brand is known for. Many of our products are prepared to order, with personalized touches such as custom tissue wrapping and keepsake quote cards that cannot be resold once opened.
While we are unable to issue refunds, our commitment to your satisfaction remains a priority. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@charmposh.com or call (678) 948-8594. Our team will work with you promptly to provide a suitable resolution, which may include a replacement or store credit, depending on the circumstances.
By purchasing from CharmPosh.com CHARMPOSH®, you acknowledge and agree to this policy, which is designed to protect the unique quality and presentation of every item we ship.